Privacy Policy

This Privacy Policy establishes how Tennis Warehouse Australia safeguards and utilizes any information you provide when engaging with our website. Committed to ensuring your privacy is protected, Tennis Warehouse Australia may request specific information by which you can be identified when using this site. Such information will only be used in accordance with this privacy statement. We may update this policy periodically, and we encourage you to review this page occasionally to stay informed of any changes.

What We Collect

We may collect the following information:

• Name
• Contact information, including email address
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

For a comprehensive list of cookies we collect, see the List of Cookies We Collect section below.

How We Use Your Information

The information we gather is crucial in understanding your needs and providing you with better service, particularly for:

• Internal record-keeping.
• Improvement of our products and services.
• Sending promotional emails about new products, special offers, or other information we think you may find interesting using the email address you have provided.
• Contacting you for market research purposes. We may reach out via email, phone, fax, or mail to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookie Usage

Cookies are small files placed on your computer's hard drive that help analyze web traffic or let you know when you visit a specific site. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used, aiding us in analyzing data about webpage traffic and improving our website. The data is used solely for statistical analysis purposes and then removed from the system.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you use these links to leave our site, please note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites, as they are not governed by this privacy statement. Exercise caution and review the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act. A small fee will be payable. If you would like a copy of the information held on you, please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

List of Cookies We Collect

The table below lists the cookies we collect and what information they store.